Your top-up will be flagged if the payment was sent from a third-party account or from a bank account that is not linked to your BVN.
Breet needs to confirm that the funds came from you for security and compliance reasons.
How to resolve a flagged top-up
Open the flagged transaction and tap "Resolve".
Choose one of the following options:
Upload Transaction Receipt
Resolves the specific flagged transaction. Use this if you want to confirm the payment for this top-up only.
Complete Advanced Verification (KYC)
Verifies your identity so future top-ups from the same account are not flagged again.
Please Note:
We may choose to refund flagged third-party top ups to source account if the information provided is not sufficient.