We advise against sending the wrong amount; however, if a customer does send a payment that’s less than the required amount, the invoice status will show as "Partially Paid." In this case, you’ll need to review the invoice details and mark it as "Complete" to confirm that you’re accepting the partial payment.
There are two options available in this situation:
Close Invoice: If you're okay with the partial payment, you can mark the invoice as complete. Your wallet will be credited, and the invoice will be closed.
Create New Invoice: Alternatively, you can opt for the system to automatically create a new invoice with the same details, allowing you to collect the remaining balance from the customer.
If you need assistance, contact our support team at [email protected], WhatsApp 08090569499, or call 02013306184. We're here to help!