Pending Status: when an invoice is marked as "Pending," it means the invoice has been successfully created but is still awaiting payment. During this stage, you can make changes or edits to the invoice details if needed.
Expired Status: an invoice enters the "Expired" status once it has passed its set validity period. The payment link will no longer be active until the invoice is reactivated. To reactivate an expired invoice, simply log into the app, select the expired invoice, and click the “Reactivate” button. Reactivated invoices are as fresh as new and can be used to receive crypto payment again.
Failed Status: an invoice fails when the payer clicks "Pay Now" but doesn’t complete the payment within 30 minutes. Please note, invoices in this status cannot be reactivated.
Partially-Paid Status: this status applies when the payer sends less than the required amount. In this case, you can either mark the invoice as complete and accept the received payment or allow the system to automatically generate a new invoice for the remaining balance.
Completed Status: a "Completed" invoice means the payment has been successfully processed and the funds have been credited to your account.
If you require further information, please do not hesitate to contact support.