Home Crypto Cards Why Is My Card Disabled And How Do I Reactivate It?

Why Is My Card Disabled And How Do I Reactivate It?

Last updated on Nov 08, 2026

Your card is disabled after several charges fail, usually because your Card Wallet didn't have enough funds. Your card screen shows "Card Temporarily Disabled", and the message under it tells you how to reactivate it.

If the message says to add funds:

  1. Tap "Cards" and swipe to the disabled card.

  2. Tap "Fund Card".

  3. Select "USD Wallet", "NGN/GHS Wallet", or "Receive Crypto".

  4. Enter the amount and complete the payment.

Your card reactivates once the funds land in your Card Wallet. See how to fund your card from your wallet balance.

If the message says to contact support:

  1. Tap "Cards" and swipe to the disabled card.

  2. Tap "Contact Support".

  3. Tell the support team your card's last 4 digits and that it was disabled.

Please Note: Subscriptions and recurring payments keep trying to charge your card. If your Card Wallet runs low, those failed charges can disable it, so keep enough funds on the card or turn on Auto-Funding.

If the issue continues, contact support via in-app chat or email support@breet.app.