To freeze your card;
-
Tap "Cards" and swipe to the card you want to freeze.
-
Tap "Freeze".
-
Tap "Yes, Freeze Card".
-
Enter your 4-digit transaction PIN and tap "Continue".
Your card screen shows "Card is Frozen" with a status of "Frozen".
To unfreeze your card;
-
Tap "Cards" and swipe to the frozen card.
-
Tap "Unfreeze Card".
-
Tap "Yes, Unfreeze Card".
-
Enter your 4-digit transaction PIN and tap "Continue".
Your card is active again and ready for transactions.
Please Note: Freezing is temporary and only affects the card you select. Any transaction on a frozen card, including subscriptions, is declined until you unfreeze it.