Every time you send any cryptocurrency from one address to another, you incur a transaction fee — also called a network fee. This fee is charged by the sending platform, not Breet.
It is like a transfer fee when you transfer money between bank accounts.
In crypto, the higher than network fee you use when sending, the faster the transaction will be completed.
This is why we advise Breet users to use adequate network fees when sending crypto to their Breet wallet to avoid delay.
If you need assistance, contact our support team at support@breet.app, or call 02013306184. We're here to help!